ACCEPTANCE OF THE TERMS OF USE

The use of the website http://www.holika-holika.eu, property of TRENDING IMPORT SL, is absolutely voluntary and implies full acceptance by whoever accesses it, hereinafter the User, of all the General Conditions of Use in force at any time they are at this address, for which the User must carefully read and accept without any reservations this

LEGAL NOTICE

before carrying out any type of operation, viewing, use, etc. with these websites. The User agrees not to use the websites or their services and content contrary to the provisions of current legislation. HOLIKA-HOLIKA.EU reserves the right to withdraw access to this website, without prior notice, to any User who contravenes the provisions of these General Conditions of Use. HOLIKA-HOLIKA.EU reserves the right to modify these General Conditions of Use at any time as well as any other general or particular conditions, regulations of use or notices that may be applicable. Likewise, it reserves the right to modify at any time the presentation, configuration and location of the Website, as well as the contents and conditions required to use them.

OBJECT

HOLIKA-HOLIKA.EU, provides clear and free information to Users about the products and services it provides to its customers, its characteristics and information about the entity itself. At http://www.holika-holika.eu, links to other pages could be made, which are not managed by HOLIKA-HOLIKA.EU. These links come from other sources of information, not including their recommendation, invitation or suggestion for the visit of the landing pages and therefore HOLIKA-HOLIKA.EU declines any responsibility that may arise when accessing the pages of third parties.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The User acknowledges and accepts that all the industrial and intellectual property rights over the contents and any other elements inserted in the Website belong to HOLIKA-HOLIKA.EU or its licensors, except in what is mentioned in the previous section referring to hyperlinks.

HOLIKA-HOLIKA.EU is the owner of the elements that make up the graphic design of its website, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content on the website or, in In any case, you have the corresponding authorization for the use of said elements. Therefore, the User is only authorized to view all the material and content of this page as it is presented and to download a copy of the material for personal and private use on a single computer, never for commercial purposes, provided that the User comply with all regulations on industrial and intellectual property.

Likewise, it is forbidden to delete, evade or manipulate the “copyright” and other data identifying the rights of http://www.holika-holika.eu, as well as the technical protection devices, or any information mechanism that may contain the contents.

HOLIKA-HOLIKA.EU authorizes the establishment of links between other websites and yours, provided that the following conditions are respected:

that the link is not established from a website whose contents are contrary to the Law, morality and public order,

that an image of HOLIKA-HOLIKA.EU or its products is not offered that is distorted, harmful, or wrong,

do not create the impression that there is a non-existent commercial relationship or link between HOLIKA-HOLIKA.EU and the owners, managers or advertisers from which the link is created, when this is not the case,

that the impression is not created that the contents or website of HOLIKA-HOLIKA.EU belong to or have been designed by the owners, managers or advertisers on the website from which the link is established.

USE OF THE SERVICE AND RESPONSIBILITIES

The conditions of access and use of this website are strictly governed by current legislation and by the principle of good faith, and the User undertakes to make good use of the website and the services offered.

All acts that violate the legality, rights or interests of third parties are prohibited, expressly prohibiting:

Perform actions that may produce on the web or through it and by any means any damage to HOLIKA-HOLIKA.EU systems or third parties.

Carry out advertising or commercial information directly or covertly, spam (mass mailing) or sending large messages in order to block network servers.

HOLIKA-HOLIKA.EU cannot assume any responsibility derived from the incorrect, inappropriate or illicit use of the information that appears on the Internet pages of HOLIKA-HOLIKA.EU.

LEGAL CONDITIONS OF GENERAL INFORMATION

HOLIKA-HOLIKA.EU in compliance with the provisions of art 10 of Law 34/2002 on Services of the Information Society and Electronic Commerce, through its website provides access, by electronic means, permanently, Easy, direct and free, to the information related to your company name, fiscal data, registration, address and communications address.

DATA PROTECTION POLICY

To know more about the Privacy Policies, access our Privacy Policy.

RETURN AND / OR CANCELLATION OF ORDERS POLICY

If your order has arrived correctly and you still want to carry out a return, you have 14 calendar days from receipt of the order. The necessary condition for the return of the amount of the product (shipping costs will not be refunded), is that the product must be in perfect condition and in its original packaging. If the product is not returned in its original packaging, it will be depreciated.

After 14 days HOLIKA-HOLIKA.EU is not obliged to return the item. You must inform us of your decision to withdraw the article by email to info @ holika-holika-eu.

HOLIKA-HOLIKA.EU can take care of the collection of the product. This service will cost € 5.

In the event that the client wants to take charge and manage on their own the shipment of the product to our warehouse, no shipping management fee will be charged.

When the returned product arrives at HOLIKA-HOLIKA.EU, we will check that it is in perfect condition and we will make the payment of the amount of the product less the € 5 of return costs (in the event that HOLIKA-HOLIKA.EU takes charge of the collection of the product).

If your order has arrived wrong or you see that it has a factory defect, you just have to tell us. We will take care of the collection of your product and of course we will send you your corresponding product and in perfect condition in a second shipment at no cost on your part. In order to make the return you have 14 calendar days from receipt of the order, after 14 days HOLIKA-HOLIKA.EU is not obliged to return the item.

If you get a broken product due to transport, we will need an image to be able to claim the incident. Once we have the photograph, we will send you a new product at no cost and the shipping costs will be borne by HOLIKA-HOLIKA.EU.

If we do not have an image that shows the conditions in which the product has arrived, we will not be able to pass the relevant claim and therefore we cannot proceed to pay the merchandise or send a new product. In order to make the return you have 24 hours from the receipt of the order, after 24 hours HOLIKA-HOLIKA.EU cannot guarantee the return or replacement of the amount.

VERY IMPORTANT:

- For returns, shipping costs (€ 5) will be borne by the customer.

- In the case of changes by defect or erroneous shipment of the product, HOLIKA-HOLIKA.EU will take charge of the new shipment.

Any questions you can contact our Customer Service by writing to info@holika-holika.eu

If you have a complaint about a product purchased from our web store, you can send a complaint to:

Virtual Consumer Office of the Junta de Andalucia

https://ws231.juntadeandalucia.es/portalconsumo/

If you are a consumer residing in another EU country, you can file your complaint on the EU Commission's complaint platform online.

The platform can be found here: http://ec.europa.eu/consumers/odr/

DISCLAIMER OF LIABILITY

HOLIKA-HOLIKA.EU declines all responsibility in the event that access or visits to its website are made impossible or difficult due to an interruption or defective provision of the electricity, telephone or other telecommunications providers outside HOLIKA-HOLIKA.EU , or in the event of social conflicts or other cases of force majeure, or any action of a third party, including administrative or judicial requests or orders, sabotage or saturation, intentional or not.

Likewise, any responsibility derived from the damages that the visitor may suffer in their computer or telematic means as a result of the production of any of the circumstances previously stated is declined.

HOLIKA-HOLIKA.EU does not guarantee the availability and continuity of the Website nor is it responsible for any damages or losses that may occur or may occur in the future, nor for technical defects, whatever their nature, arising from the use of the information and materials contained on the Web http://www.holika-holika.eu.

With the limits established in the Law, HOLIKA-HOLIKA.EU does not assume any responsibility derived from the lack of updating and precision of the data or information that is contained in its Internet pages.

WEB ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google").

Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze the use made by users of the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and filed by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use.

Google may transmit said information to third parties when so required by law, or when said third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You can reject the treatment of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes indicated above.

COOKIES POLICY

Access to the website may involve the use of cookies, which are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that can later be used. This information allows the user to be identified as a specific user and allows saving personal preferences and technical information, such as the specific pages you visit. The cookies used could be of two types:

Session cookies, which are not stored on the user's equipment but are needed during each session of use in each web service, since they are essential for the proper functioning of the service.

Cookies temporarily stored on the user's equipment, which are used to carry out anonymous statistical studies and aggregates of the use that users make of the service, in order to make future improvements and optimizations.

Those users who do not wish to receive cookies can configure their browser with this option. It must be remembered that, on occasions, the non-acceptance of the cookie may make it impossible to access, in whole or in part, the availability of the service. The user should consult the instructions and manuals of his browser to expand this information.

The user must take into account that the Internet is not a completely safe place and that, therefore, it must take the necessary measures to prevent its personal data from being known by unauthorized third parties that could make inappropriate use of it.